Privacy Policy

We may collect and process the following types of personal information:

• Contact details: name, address, email, and phone number
   
• Health information: medical history, injuries, and relevant details for safe exercise participation
   
• Payment information: billing details (processed securely via third-party providers)
   
• Membership and appointment details: class bookings, attendance, and service history
   
• Marketing preferences: your consent to receive updates, offers, or newsletters
   
• CCTV footage: for safety and security within the facility
   

We only collect information necessary to deliver our services safely and effectively.

We use your personal data for the following purposes:

• To manage memberships, bookings, and payments
   
• To deliver health, fitness, and wellness services
   
• To contact you about appointments, membership updates, or cancellations
   
• To assess health and safety requirements for exercise participation
   
• To improve our services and customer experience
   
• To send marketing communications (only with your consent)
   
• To comply with legal or regulatory obligations
   

You may choose to receive updates, offers, or newsletters from GHF.
You can withdraw consent or unsubscribe from marketing communications at any time by:

• Clicking the “unsubscribe” link in any email, or
   
• Contacting us directly at [insert email address].
   

We will never sell or share your information with third parties for marketing purposes.

We store your personal data securely, whether electronically or on paper.
Appropriate technical and organisational measures are in place to  protect your information against unauthorised access, loss, misuse, or  alteration.

Only authorised staff and contractors who require access for legitimate business purposes can view your data.

We may share limited data with trusted third-party service providers who assist us with:

• Payment processing
   
• Booking and membership systems
   
• Email and communication platforms
   

All third parties are required to comply with UK GDPR and use your information only for the agreed purpose.

We will never share your information with third parties for marketing or unrelated business purposes.

We retain your personal data only  for as long as necessary to fulfil the purposes it was collected for,  including any legal, accounting, or reporting requirements.

Typically:

• Membership and booking records are kept for up to 6 years after your last interaction with us.
   
• Health and consent forms are retained for up to 3 years following your last appointment or class.
   

After these periods, your data will be securely deleted or anonymised.

Under UK data protection law, you have the right to:

• Access a copy of the personal data we hold about you
   
• Request correction of any inaccurate information
   
• Request deletion of your personal data (where legally permitted)
   
• Withdraw consent for marketing or data use
   
• Request that we restrict or object to certain types of processing
   
• Request transfer of your data to another provider (data portability)
   

To exercise any of these rights, please contact us at [insert email address].
We may require proof of identity before fulfilling your request.

Our website may use cookies to  enhance your experience and collect basic usage data (such as pages  visited or session times). You can disable cookies in your browser  settings, though this may affect site functionality.

For safety and security, GHF uses  CCTV within the facility. Recordings are stored securely and accessed  only by authorised personnel. Footage may be shared with law enforcement  if legally required.

GHF may update this Privacy Policy  periodically. The most recent version will always be available on our  website or at our facility.
We recommend reviewing this policy occasionally to stay informed about how we protect your data.

If you have any questions or concerns about how your data is handled, please contact us:
Email: Granthealthandfitness@hotmail.co.uk
Phone: 07581352609
Address: Grant Health and Fitness, 6 North Isla Street, Dundee, DD3 7JQ

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk